The Padel School Limited (‘The Padel School’) respects your privacy and is committed to protecting your personal data.
Please read this website privacy policy carefully as it contains important information relating to your personal information and how The Padel School uses it. It sets out who we are, how and why we collect, store, use and share your personal information, your rights in relation to your personal information and on how to contact The Padel School, as well as supervisory authorities in the event you have a complaint.
This page relates to our website privacy policy and is divided into the following sections:
This website is operated by The Padel School. We specialise in providing online padel training for players and coaches. To find out more information about us see our website: www.thepadelschool.com
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation (GDPR) which applies across the European Union (including in the United Kingdom) and we are responsible as a ‘controller’ of that personal information for the purposes of those laws.
We collect personal information about you in the following ways:
We collect this personal information from you either directly, such as when you create an account with us, contact us or sign up for a subscription via our website or app, or indirectly, such as your browsing activity while on our website or app (see ‘Cookies’ below).
This website or app is not intended for use by children under the age of 18 and we do not knowingly collect or use personal information relating to children.
When we use your personal information, we are required to have a legal basis for doing so. There are numerous different legal bases upon which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
Free content: we require you to provide us with your name, address and email address to enable us to create your account and allow you to access some of our free content.
Paid content: we require you to provide your name, address, email address and payment details to enable us to provide you with a paid subscription to our services and to allow you to access our paid content.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
For further details on when we collect your personal information, what we collect as well as how we use it, please see below in the following table:
When | What is the information we ask for | Why we collect and use your information |
When you | This is the personal information provided by you or collected by us to enable you to sign up for an account to use our website. This includes your name, email address, date of birth, gender, post code and country of residence | The reason we ask this: – to create and manage your account with The Padel School – to communicate with you about your account – to provide our services to you The lawful bases we rely on are: – Performance of Contract and legitimate interest as the lawful basis for collecting and using your personal information. – Our legitimate interests are to deliver a great service to you. We will keep this information until: – you close your account with us; or – we close your account |
When you sign | Payment details: the exact personal information collected may vary depending on which payment method you choose i.e. credit or debit card or PayPal, but will include information such as: – Name – Date of birth – Postcode – Credit or debit card type, expiration date and specific digits from your card number – Phone number – Transaction history | To process your payment to sign up to The lawful bases we rely on are: – Performance of Contract – Compliance with legal obligations – Legitimate interest, including ensuring the safety of your account and the prevention of fraud |
When we | Service usage data. This is personal information that is collected about you when you are using our Service via our website. This may include: – Information about your subscription plan – Information about your interactions with our service, including the content you view – Content you post to our website such as messages you send or receive – Technical data such as URL information, cookie data, your IP address and the type of device you are sign to access the website, network connections, browser type. Full details of the technical data we collect is set out in our cookie policy. | To provide, improve and personalise To understand how you use our service to ensure technical functionality and to develop new services and improve our service. The lawful bases we rely on are: – Performance of Contract – Legitimate interests, including personalising your account to improve your customer experience and product development and enhancement |
We may share your personal information with third parties, such as our suppliers. For a list of third parties we share your data with see the list below.
We will share your personal information when we believe it is necessary for us to do so in order to comply with a legal obligation under applicable law, or respond to valid legal process, such as a search warrant or a court order.
We also will share your personal information where we believe that it is necessary for the purpose of our own, or a third party’s legitimate interest relating to national security, law enforcement, litigation, criminal investigation.
Should we sell our company, we will share all of the personal information we hold with the acquirer, in order to facilitate a smooth transaction and not to affect or impact upon the delivery of the service to you. You will be notified of any change in the privacy policy.
We may transfer your personal information to the following Companies which are located in countries outside the UK and European Economic Area (EEA):
Such countries do not have the same data protection laws as the United Kingdom and EEA. Whilst the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to a suitable safeguards, such as the European Commission approved contract clauses.
If you would like further information please contact us (see ‘How to contact us’ below). We will not otherwise transfer your personal information outside of the EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Cookies are small data files stored on a user’s computer or mobile device. Cookies may retain log-in information, save preferences, and even direct users to the spot where they last browsed. Almost every website or app uses cookies to track data and create personal experiences for users. They’re also a key component of analytics functionality.
We use cookies and other similar tracking technologies such as web beacons, action tags, single-pixel gifs on our website. These help us recognise you and your device and store some information about your preferences or past actions.
For further information on our use of cookies, please see our Cookie Policy.
For additional information on how cookies work visit https://ico.org.uk/your-data-matters/online/cookies/
We would like to send you information about our services and products, as well as competitions and any special offers, which may be of interest to you and will improve your experience of our service. Where we have your consent or it is in our legitimate interests to do so, we may do this by email and text messaging.
We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you register an account with us.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
It may take up to 7 days for this to take place.
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation (GDPR) you have a number of important rights. In summary, those include rights to:
If you would like to exercise any of these rights, please:
We have security measures in place to prevent your personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We have additional procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and other leading businesses.
We hope that we can resolve any query or concern you may have about our use of your information.
The General Data Protection Regulation (GDPR) also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
This website privacy policy was published on 08.12.2022.
We may change this website privacy policy from time to time, when we do we will inform you via email.
Please contact us if you have any questions about this privacy notice or the personal information we hold about you. If you wish to have this privacy policy transformed to a different format such as large print, please see our contact details below.
If you wish to contact us please send an email to [email protected]
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